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Ipswich Visitor Information Centre

The best way to discover Ipswich? Talk to someone who calls it home.

A visit to the Ipswich Visitor Information Centre connects you with passionate locals who know the city inside out. They'll help you uncover more than just the headline attractions – sharing personal favourites, hidden gems and tailored suggestions to help you make the most of your time here, whether you're staying a few hours or a few days.

Once you've mapped out your adventure, the practical details are taken care of too. Located in beautiful Queens Park on Queen Victoria Parade, the award-winning centre offers free maps, brochures and WiFi, along with complimentary booking services for tours and accommodation. The team can also assist with selected event ticketing.

Inside, you'll find a curated collection of local and regional art, handmade gifts and specialty products – perfect for taking home a little piece of Ipswich.

With convenient parking for cars, buses and caravans, accessible facilities, restrooms and a shower for bona fide travellers, it's also an ideal rest stop. Light café refreshments make it easy to pause, plan and recharge.

Start with a local's advice – and explore Ipswich with confidence.

Love Ipswich? Become a Volunteer Ambassador

When you step inside the Ipswich Visitor Information Centre, you’re greeted by friendly locals who are passionate about sharing our city with others. Behind every warm welcome and helpful recommendation is a dedicated team of volunteers who proudly represent Ipswich to visitors from near and far.

If you love where you live and enjoy connecting with people, consider becoming a Visit Ipswich Ambassador. Our ambassadors play a vital role in the visitor experience – answering questions, sharing local insights, recommending favourite spots and helping travellers make the most of their time in Ipswich.

No previous tourism experience is required – just enthusiasm, reliability and genuine community pride. We provide training, ongoing support and opportunities to deepen your local knowledge, all within a welcoming and supportive team environment.

It’s a rewarding way to give back, meet new people and be part of the stories visitors take home with them.

If you’d like to help others discover Ipswich through a local’s eyes, you can learn more and apply via Ipswich City Council’s Volunteer Portal.

Facilities

  • Booking/Tour Desk
  • Carpark
  • Picnic Area
  • RV Parking
  • Showers
  • Cafe/Kiosk/Restaurant
  • Coach Parking
  • Public Toilet
  • Shop / Gift Shop
  • Free Wifi

Queens Park
14 Queen Victoria Parade, Ipswich, Australia 4305

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